Help! My website disappeared.

That would be doctorhoffman.com, not this one, silly.

I can’t remember whom I paid to host that website. I presume I must have lapsed in my payments. Frequently, we get emails from people trying to steal host service from our present server, so I’ve lost track of whom our REAL server is. Oops. I never said I was good at the technical end of this business.

Short of going back through our checkbook, is there any way online to figure out what happened?

D.

6 Comments

  1. Dean says:

    Well, let’s see. doctorhoffman.com is registered to:

    Registrant:
    Owner
    785 E. Washington Blvd., Ste. 12
    Crescent City, CA 95531
    US

    Domain name: DOCTORHOFFMAN.COM

    That’d be you, so no help there.

    But the technical contact is:

    Technical Contact:
    Operations, Network registrars@nationwide.net
    1320 Greenway Drive
    Suite #640
    Irving, TX 75038
    US
    +1.9723236598 Fax: 9725808092

    Hmm. Nationwide Internet. Let’s see what DNS says:

    CP-NS1.INREACH.COM
    CP-NS2.INREACH.COM

    INREACH.COM resolves to Nationwide Internet. So I would say that the odds are very high that you were hosted at Nationwide Internet

  2. Walnut says:

    You, Sir, are a gentleman and a scholar. Thank you.

    InReach . . . it’s all coming back to me now 🙂

    Guess I’ll call them tomorrow and find out what’s up.

    So — where did you find that info?

  3. Dean says:

    I used GoDaddy’s WHOIS. Here’s the Network Solutions WHOIS info:

    Domain Name: DOCTORHOFFMAN.COM
    Registrar: TUCOWS INC.
    Whois Server: whois.tucows.com
    Referral URL: http://domainhelp.opensrs.net
    Name Server: CP-NS1.INREACH.COM
    Name Server: CP-NS2.INREACH.COM
    Status: clientTransferProhibited
    Status: clientUpdateProhibited
    Updated Date: 12-oct-2006
    Creation Date: 31-aug-1998
    Expiration Date: 30-aug-2007

    I note that your registration is going to expire in a month!

  4. Walnut says:

    Expires in a month, and they yanked me in July? The bastards!

  5. dcr says:

    The domain name and the hosting do not necessarily go hand in hand. So, if you lapsed on your hosting payment, the web host may have taken down the site.

    Conversely, if you lapse on your domain name payment, you would still have a web site up and running, but people would not be able to reach it.

    Of course, it could be that the server hosting your web site failed or something too. Some web hosts will have a contingency plan for that, redirecting traffic to a backup server or “we are experiencing technical difficulties” message. Others won’t.

  6. dcr says:

    Hey, you’re back! Looks like your counter may be broken though.